Contact

Email us for customer support on a guide you've purchased, partnership enquiries, press, or editorial corrections. We read every message and aim to respond within two business days.

contact@opentravelguide.com

Common questions

Where's my download?
Check your account → Orders, or the email receipt we sent at checkout. You can re-download any guide you've purchased at any time.
Can I get a refund?
See our refund policy, then email us with your order number.
Found an error in a guide?
Tell us — editorial corrections go straight to the team and into the next revision.