Contact
Email us for customer support on a guide you've purchased, partnership enquiries, press, or editorial corrections. We read every message and aim to respond within two business days.
contact@opentravelguide.comCommon questions
- Where's my download?
- Check your account → Orders, or the email receipt we sent at checkout. You can re-download any guide you've purchased at any time.
- Can I get a refund?
- See our refund policy, then email us with your order number.
- Found an error in a guide?
- Tell us — editorial corrections go straight to the team and into the next revision.